Store Policies

Seven-Day Guarantee on Donated Electrical/Mechanical Items

Shop the ReStore’s donated electrical and mechanical items with confidence!

Return Policy Rules:
  • All donated electrical/mechanical item returns must be accompanied by the original receipt.
  • The seven-day limit starts the day of purchase.
  • All returns must be approved by the store manager on duty.
  • Items must be returned in the same condition as when purchased.
  • Customer is responsible for bringing items back to the ReStore to finalize return.
  • Returns will be issued in the form of item exchange or store credit.
  • A customer account must be created for all returns.
  • The ReStore reserves the right to limit or refuse any return.

Valid at Austin and San Marcos locations only.

 

Purchased Item Pick-Up Policy

Allowing you time to arrange for the transportation of your ReStore finds!

Hold Policy Rules:
  • For purchases made in Austin or San Marcos, items can be held at the ReStore for two days (starting the date of purchase) at no cost.
  • Due to limited space, items not picked up within the allowed time frame will be restocked. No refunds will be issued.
  • If longer than two days is needed, the ReStore can hold items for additional days at $20 per day. Upfront payment is required.
  • Items not picked up by the agreed-upon date will be restocked, and no refund will be issued.

Valid at Austin and San Marcos locations only.

 

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Austin Habitat for Humanity
500 W Ben White Blvd
Austin, TX 78704

(512) 472-8788

Hours
Monday to Friday
8:30am – 5:30pm

ReStore Austin
500 W Ben White Blvd
Austin, TX 78704

(512) 478-2165

Hours
Monday to Saturday
9:00am – 8:00pm

Sunday
11:00am – 6:00pm

ReStore San Marcos
2521 South Interstate 35 Frontage Rd.
San Marcos, TX 78666

(512) 738-8383

Hours
Monday to Saturday
9:00am – 8:00pm

Sunday
11:00am – 6:00pm