Store Policies

Seven-Day Guarantee on donated Electrical/Mechanical Items

Shop the ReStore’s donated electrical and mechanical items with confidence!

Return Policy Rules:

• All donated electrical/mechanical item returns must be accompanied by the original receipt.
• The seven-day limit starts the day of purchase.
• All returns must be approved by the store manager on duty.
• Items must be returned in the same condition as when purchased.
• Customer is responsible for bringing items back to the ReStore to finalize the return.
• Returns will be issued in the form of item exchange or store credit.
• A customer account (including: first/last name, address, city, state, zip, email, and phone number) must be created for all returns.
• The ReStore reserves the right to limit or refuse any return.

Valid at Austin and San Marcos locations only.

Purchased Item Pick-Up Policy

Allowing you time to arrange for the transportation of your ReStore finds!

Hold Policy Rules:

• For purchases made in Austin or San Marcos, items can be held at the ReStore for two days (starting the date of purchase) at no cost.
• Due to limited space, items not picked up within the allowed time frame will be restocked. No refunds will be issued.
• If longer than two days is needed, the ReStore can hold items for additional days at $20 per day. Upfront payment is required.
• Items not picked up by the agreed-upon date will be restocked, and no refund will be issued.

Valid at Austin and San Marcos locations only.

Austin Habitat for Humanity ReStores are discount home improvement stores and donation centers that sell new and gently used goods to support the mission of Austin Habitat for Humanity homebuilding and home repair programs. Merchandise arrives daily from contractors, retailers, liquidators, vendors, and donors in the community making each trip to our ReStores a new adventure!
Our inventory includes – but is not limited to:

• Furniture
• Home Décor
• Appliances
• Flooring & Tile
• Cabinets & Countertops
• Doors
• Windows
• Lumber
• Plumbing
• Lighting & Ceiling Fans
• Kitchen & Bath
• Paint
• Clothes, Shoes & Accessories
• Construction Materials
• And more!